"I thought that I would write to say thank you for doing such a good job on removing that very bad tooth last week. It was done so quickly and without any pain and has healed very quickly. I have been very fortunate with all my dentists, and was upset when my last one retired. However Mrs ** gave me your name and I am very pleased that she did. I'm thinking of starting a fan club! I hope to see you in November for my check up, thanks again."
"In all seriousness, you transformed one very frightened little girl into one who adores going to the dentist. You are quite simply 'The Best'. Thank you."
"Thank you for keeping our teeth clean, and for making us like the dentist."
"To all the staff at A & H Dental Care. You always give such fabulous service. Thank you."
"Congratulations! We saw the photo of you and your staff in the Courier. We are very pleased for you. As yourself and staff look after us so well, you really deserve it." [On gaining BDA Good Practice Gold Award]
"Thank you very much for the dental health advice packs you recently gave us for our Pre-school children. These packs have now been distributed to the children and we hope they go some way to helping them learn how to care for their teeth. Thank you once again. Sue Blundell - Director, Teddy Bear Corner."
"I cannot thank you enough for attending to me at very short notice on Thursday. I did not realise just how much damage I had done to my teeth, and I was in quite a state of shock, but I knew I was in safe hands. You did what was necessary without any hesitation and with such a calming effect it helped me tremendously. Thank you all once again."
"Just a short note to say a big 'thank you'. I came in last week for a filling and since then I have, for the first time in years been able to eat food properly! It is so amazing! The bite must now be aligned properly. It was a pleasure to come anyway, as you helped relax me (normally a very nervous patient after a bad experience in the past) and make me feel comfortable. Thanks once again."
"If there is anyone that can relax someone who is scared - you certainly can!"
"Thanks for doing a great job on my crown on the front. There have been no problems, and it feels and looks terrific!"
"Thank you once again for coming to the rescue of one of my teeth. I did not feel a thing whilst you were working on it, and now it is perfect. No pain at all. You do a brilliant job time and time again. Hope I did not keep your next patient waiting too long!"
"I must admit to sitting in your chair last Tuesday full of apprehension, which knowing your skills I should not have had. You have done a fabulous job, it is settling well. Job well done, a very satisfied client. See you next check up!"
"I just wanted to say how grateful I am to you and your team for the care you have given me over the last few weeks. I must have been a bit of a challenge for you as my mouth wasn't in great shape! I didn't feel nervous because you made me feel so at ease and I trusted you completely. I was also very ashamed but you were so understanding and I felt you didn't judge me. Thank you so much. PS; Also thank you to your nurses and receptionists as they were brilliant too."